One menu
Change a dish or a price in Platomico and it's published on Uber Eats, without logging in to Uber Eats Manager.
Uber Eats integration for your POS
Uber Eats orders, straight to the till and the kitchen
Every Uber Eats order lands in Register and the KDS on its own, with its extras. The menu is published from Platomico and the order status goes back to Uber Eats on its own.
Get an offer
How Uber Eats connects to Platomico
Your Uber Eats store
Your restaurant already sells on Uber Eats and you can log in to Uber Eats Manager. If not, sign up first: the connection works on a store that already exists.
We request the connection
With your store link, we request it from Uber Eats through Sinqro, our integration partner. Uber confirms it and it's linked to your restaurant.
Your menu and your orders
The Platomico menu is published to Uber Eats and replaces the previous one, and every order shows up at the till and in the kitchen of the restaurant it's for.
Uber Eats, from Platomico
What you used to do on the Uber tablet, you now do from the same system as the dining room.
Sold out without a tablet
Pause a product from Analytics and it stops selling on Uber Eats and your other channels.
Pause kitchen
When the kitchen can't keep up, pause it on Uber Eats from Live orders: 15 min, 30 min, 1 hour, 4 hours or until closing. It reopens on its own.
What stays in the Uber Eats app
Uber keeps some tasks in its Orders app and Uber Eats Manager, even with an integrated POS. Keep the app open on a phone in the kitchen.
The menu, only in Platomico
With an integrated menu, Uber asks you to change it from the POS. Each publish replaces the Uber Eats menu, so a change made by hand in Uber Eats Manager can be lost.
Cancelling, couriers and payouts
Cancelling an order (from «Adjust order»), the courier, Uber's payouts and its support stay in the Orders app and Uber Eats Manager.
The first few weeks
Uber gives the integration 11.5 minutes to accept each order; if it doesn't respond, the order is cancelled automatically. Keep the Orders app open to catch it in time.
On the same pass as the dining room
Uber Eats orders follow the same flow as your counter orders.
Uber Eats guides
What to know before and after integrating Uber Eats.
Guide · Blog
Receiving Uber Eats orders in your POS (Spanish)
Who activates the integration, what happens to the menu and what to test on day one.
Guide · Blog
Glovo or Uber Eats orders not reaching the POS (Spanish)
How to find the fault, step by step.
Guide · Blog
Glovo, Uber Eats and Just Eat commissions (Spanish)
What each one publishes and what you keep from a €25 order.
Guide · Blog
Selling more on Glovo and Uber Eats (Spanish)
Menu, photos, timings and promotions that pay off.
Have questions?
We have the answers you need to move forward with confidence.
With the integration. Platomico connects to Uber Eats through Sinqro, and every order lands in the restaurant's Register and KDS on its own, without typing it in. Without an integration, the order arrives in the Uber Eats Orders app and someone types it into the POS.
Not to receive orders. The courier, payouts, support and cancelling an order stay in the Uber Eats Orders app and Uber Eats Manager. Keep it on a phone in the kitchen.
Yes. From Live orders, «Pause kitchen» stops new Uber Eats orders for 15 min, 30 min, 1 hour, 4 hours, until closing or until the time you choose. Orders already in the kitchen carry on, and the kitchen reopens on its own at that time.
With an integrated menu, it's best not to. Uber asks for changes to be made from the POS, and each publish from Platomico replaces the Uber Eats menu. Change dishes and prices in Platomico and they're published on their own.
Yes. Pause the product from Analytics and it stops selling on Uber Eats. When it's back, reactivate it from the same place.
Yes. Each brand has its own Uber Eats store and menu, and their orders land on the same kitchen screen, each ticket with its brand's name and colour.
Uber says it doesn't charge for the integration. The delivery platform connection costs from €29/month with 200 orders included up to €169/month with unlimited orders. Each extra order costs €0.30 and each connection €5/month. Prices exclude VAT. What Uber Eats charges per order is separate.